Privacy Policy

Effective Date: March 5, 2025

Welcome to MaintBoard! Your privacy and data security are of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website, mobile applications, and related services.

If you have any questions or concerns, please contact us.

1. Information We Collect

We collect various types of data to enhance and improve our services:

1.1. Information You Provide

• Personal Information: Name, email, phone number, company name, and other details provided during registration, support requests, or interactions.
• Feedback & Support: Information you submit when contacting our team for assistance or providing feedback.

1.2. Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the platform, and interaction details.
• Device Information: Device type, operating system, browser type, IP address, and unique device identifiers.
• Cookies & Tracking Technologies: MaintBoard uses cookies and similar tools to improve user experience, monitor platform performance, and analyze usage patterns.

1.3. Information from Third Parties

• Authentication Services: If you log in using third-party services (e.g., Google), we collect relevant authentication data.
• Service Providers: We may receive necessary data from third-party integrations such as Firebase (for notifications and analytics).

2. How We Use Your Information

We use collected information to:
✅ Provide, operate, and enhance our services.
✅ Personalize your user experience and improve service efficiency.
✅ Communicate important updates, offers, and relevant content.
✅ Ensure security, detect fraud, and enforce our terms.
✅ Comply with legal obligations.

3. Data Sharing & Disclosure

We do not sell your personal data. However, we may share information in the following circumstances:

3.1. With Trusted Service Providers

We work with reliable third-party providers that assist in delivering our services, such as:

• Firebase – for notifications and performance analytics.
• Payment Processors – for secure transactions.
• Hosting Providers – to ensure seamless access to MaintBoard.

3.2. Legal Compliance

We may disclose personal data if required by law, regulation, or a valid legal request (e.g., court orders, subpoenas).

3.3. Business Transfers

If MaintBoard undergoes a merger, acquisition, or asset sale, user data may be transferred as part of the business transition, ensuring continued service.

4. Data Retention

We retain personal data only as long as necessary for service provision, legal compliance, and security purposes. When data is no longer needed, it is securely deleted or anonymized.

5. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights:
🔹 Access – Request a copy of the personal data we store.
🔹 Correction – Update or correct inaccurate information.
🔹 Deletion – Request data removal, subject to legal obligations.
🔹 Opt-Out – Manage communication preferences and decline marketing emails.

To exercise your rights, contact us.

6. Security Measures

MaintBoard implements industry-standard security protocols to protect your data from unauthorized access, loss, misuse, or modification. Our security measures include:
✔ Data Encryption – Protecting information in transit and at rest.
✔ Access Controls – Restricting data access to authorized personnel only.
✔ Regular Security Audits – Monitoring potential vulnerabilities.

However, while we follow strict security practices, no online service can guarantee 100% security. We recommend using strong passwords and safeguarding login credentials.

7. Cookies & Tracking Technologies

MaintBoard uses cookies and similar technologies to:

• Enhance user experience and improve functionality.
• Analyze traffic and monitor service performance.
• Store user preferences for seamless interaction.

Users can manage or disable cookies via browser settings, but doing so may affect platform functionality.

8. International Data Transfers

If you access MaintBoard from outside India, your data may be transferred and stored in a country with different data protection laws. By using our services, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect new laws, security practices, or operational changes. Significant updates will be communicated through email or in-app notifications.

📅 Last Updated: March 5, 2025

10. Contact Us

For privacy-related inquiries, contact us through our Contact Page.

11. Children’s Privacy

MaintBoard is not intended for children under 13, and we do not knowingly collect personal information from them. If a child under 13 submits personal data, we will promptly delete it.

12. Additional Information for California Residents (CCPA Compliance)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:
📌 Know what personal data we collect and how we use it.
📌 Request deletion of personal data, subject to legal limitations.
📌 Opt-out of data sharing for targeted advertising.

To exercise your CCPA rights, contact us.

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MaintBoard is committed to transparency, security, and compliance. By using our platform, you agree to the terms outlined in this Privacy Policy.

For any concerns or requests, please reach out—we’re here to help. 🚀